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Emergency Outage (PUBLIC)
 Posted: 7/10/2013 10:25 AM   Resolved (VIEW)
  Beginning Date/Time:
7/10/2013 10:15 AM
 

Ending Date/Time:
7/11/2013 9:00 AM

  What's happening? (general)
A network outage occurred as the result of a cut to a fiber optic cable.
  Who's affected?
Application Users
  What's the impact on me?
Network systems and services including VIP, sc.edu, and IT Connection were unavailable for a brief period this morning while a work-around was being put in place to restore service.
  What should I do?
Contact UTS Service Desk at (803) 777-1800 for additional information (Mon.-Fri., 8 a.m.-6 p.m.).
  UPDATES:
7/11/2013 9:00:30 AM - This network outage has been resolved. All services have regained full functionality.

7/10/2013 12:50:48 PM - Network connectivity has been restored to the Columbia campus and all regional campuses. Internet sites and services should be available at this time. UTS will continue to monitor the situation closely.

7/10/2013 11:29:37 AM - Intermittent network connectivity issues for the Columbia campus should be resolved within the next 15 minutes (by 11:45 AM).


  Resolution (general):
A work-around is in place to restore services while repairs are made to the fiber cable.
Planned Change
 Posted: 7/9/2013 2:40 PM   Resolved
  Beginning Date/Time:
7/10/2013 4:00 AM
 

Ending Date/Time:
7/10/2013 5:30 AM

  What's happening? (general)
Maintenance will be performed on the OneCarolina (Banner) student administration system between the hours of 4:00 a.m. and 8:00 a.m.
  Who's affected?
All students, faculty, & staff attempting to connect to the following systems (links).

Internet Native Banner - INB (https://inb.onecarolina.sc.edu/)
Self-Service Banner - SSB (https://ssb.onecarolina.sc.edu/)
Banner Document Management System – BDMS (https://bdms.onecarolina.sc.edu)
UC4 Enterprise Job Scheduler – (http://oc-prd-batch1.oc.sc.edu:5050/UC4PROD/Intro.html)
  What's the impact on me?
The systems impacted will be unavailable.
  What should I do?
Please make note of the scheduled change or outage.
Contact the UTS Service Desk at (803) 777-1800 for additional information (Mon - Fri, 8am - 6pm).

For a glossary of terms used in this message, please refer to http://uts.sc.edu/support/glossary.shtml .
  Resolution (general):
Maintenance was successfully performed on the OneCarolina (Banner) student administration system. The following systems are now available:

Internet Native Banner - INB (https://inb.onecarolina.sc.edu/);
Self-Service Banner - SSB (https://ssb.onecarolina.sc.edu/);
Banner Document Management System – BDMS (https://bdms.onecarolina.sc.edu); and
UC4 Job Scheduler – (http://oc-prd-batch1.oc.sc.edu:5050/UC4PROD/Intro.html)
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